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| "We
have not changed the way we treat the customer,
whether were a $3 million company
or an almost $2 billion company. Our
associates remain extremely focused on providing
great service, acting as though its
their business and their customer. Theres
a big difference between a customer service
person who just takes orders and one who takes
orders to heart. |
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In
20 years, Airgas has grown from a single, small,
gas distribution company to the industry leader.
Through more than 300 acquisitions, we have built
a national company, with nearly 800 locations. Within
this network are local specialists in key product
areas who provide technical assistance and customer
service. This strong local presence on a national
scale helps us serve customers, whether they are
looking for a supplier of choice locally or across
the country. |
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