Airgas Online Annual Report 2003


Tom Thoman,
Vice President, Gases

 
  “We are taking a customer-needs-based approach to growing the business, by proactively seeking out customer opportunities. For example, we realized there are customers who would benefit from bulk gas delivery but not quite ready to jump from 50-gallon liquid dewar containers to 500- to 1,000-gallon bulk storage tanks. In the coming year, we will roll out a dozen MicroBulk distribution trucks and related tanks to help fill this niche. It allows us to give our customers the best mode of supply and highest level of service while obtaining long-term agreements.”