Registering Your Account on Airgas.com

  • Choose Existing Customer if you have an existing Airgas account with a designated customer number, but have not yet registered your account on Airgas.com.

    Choose New Customer if you have never been previously invoiced by Airgas, do not have a pre-existing Airgas customer number and need to create an Airgas account before registering online.

    We take pride in making sure we protect your information, and if you are an existing customer, we ask that you answer a few questions to help us verify that we have the correct account. When registering your existing account, please make sure you have a copy of a quote, order, packing slip or invoice ready for verification purposes to speed up the process.

    If you are a New Customer, we are very excited to assist your business in any way we can. After you register, we will set up an account and make sure we have all the necessary documentation in our system. This will ensure your account is ready for you to place orders after you receive the email with your login information.

    View Existing Customer Tutorial        Download Existing Customer User Guide

    View New Customer Tutorial       

    Download New Customer User Guide

  • Logging Into Your Airgas.com Account

  • When it comes to protecting your identity, we are thorough. That’s why our verifying process can take up to two business days. We will do our best to get you connected as quickly as possible.

    View Logging Into Airgas.com Tutorial

  • We all have so much to remember, so don’t worry! If this happens, we’ve got you covered. Just select Forgot Your Password on the login screen to the left of the login button. Enter your email address and we will reset your password. If you haven’t received an email from us within 24 hours, please contact us at 866-935-3370 (Option #2) or email us at eservice@airgas.com. Representatives are available M-F, between 8am and 5pm EST.

    View Forgot Your Password Tutorial        Download User Guide

  • Our logins are case sensitive. Try copying and pasting the information directly to the login and password fields on the website.

  • For your protection, your account will lock after numerous unsuccessful login attempts—until you submit the answer to a security question you previously set up with us. If your account is locked and you are not prompted to answer a question, please email eservice@airgas.com or call 1-866-935-3370 (Option #2) and a representative will help you.

  • Updating Your Airgas.com Account

  • For security purposes, we ask that you contact eService via email at eservice@airgas.com or by phone at 866-935-3370 (Option #2) to add or delete accounts tied to your online account.

  • For security purposes, we ask that you contact eService via email at eservice@airgas.com or by phone at 866-935-3370 (Option #2) to change your username on your existing online account.

  • For security purposes, we ask that you contact eBusiness Customer Service via email at wecanhelp@airgas.com or by phone at 866-935-3370 (Option #1) to change your billing address on your existing online account.

  • For security purposes, we ask that you contact eBusiness Customer Service via email at wecanhelp@airgas.com or by phone at 866-935-3370 (Option #1) to change your shipping address on your existing online account.

  • On Airgas.com, we help you manage your payment options in your online account. Just log into your account and choose Profile in the More menu. Here you can add, remove or change your preferred credit cards.

    View Managing Your Profile Tutorial        Download User Guide

  • If you have multiple accounts, you will be prompted to select an account when you login. If you want to switch accounts afterward, go to the Menu and select Switch Account. Select the account you wish to use. You may need to go to the View All Accounts option if you don’t see the account listed. Hit the Select button located at the bottom of the list.

    View Switching Accounts Tutorial        Download User Guide

  • On Airgas.com, we help you manage your online account in the Profile area. Here you can change your password, payment preferences and manage your accounts.

    View Managing Your Profile Tutorial

  • Shopping and Ordering on Airgas.com

  • There are two options for locating your order on the site.

    If you ordered gases: Log into your Airgas.com account. Go to the Menu and choose the Invoices menu. Choose Invoice History. Locate the order and select the Check for POD option.

    If you didn’t order Gases or you are looking to track other items on your order:Log into your Airgas.com account. Go to the Menu and select Orders. Go to Order History where you will be presented with a list of orders placed. Select the order number and you will see tracking information in the far right column. If you don’t see the order you are looking for, you may need to change the date range or the Sales Organization.

    View Check Order History & Status Tutorial        Download User Guide

  • Log into your Airgas.com account. Go to the Menu and select the My Lists and then My Items. You will be presented with a list of materials. To specifically see the items for which you have a Contract with Airgas select Filter By dropdown menu and choose Contract Items. A list of all of the items on Contract will be displayed. Airgas may have a price held for you, however, if the item is not included in a legally binding agreement it may not show in this section.

    View My Items & My Lists Tutorial        Download Creating and Managing Lists User Guide

    Download My Items User Guide

  • Wherever you are in the country, when you need to know where to find your local Airgas branch, we make it easy with our Find A Branch locator on Airgas.com.

  • At Airgas we recognize that our customers may wish to obtain a quote request before placing orders with us. As a registered user on Airgas.com you can quickly submit a quote and get a response from your account representative.

    View Obtaining a Quote Tutorial        Download User Guide

  • Paying and Viewing Invoices

  • Thank you for using our online payment option. To pay an invoice online, log into your Airgas.com account and find the menu labeled Invoices at the top of the page. Choose the option Pay Invoices. You will be presented with a list of all of your invoices even if you placed orders in the store or over the phone. Search for the invoice number you wish to pay or select the checkbox on the left of the invoice number. Select Full to pay the selected invoice in full. Select payment method. Add a payment card by selecting Add Card. Fill in payment details in the pop up window and submit.

    View Paying Invoices Tutorial        Download User Guide

  • Log into your Airgas.com account and select Invoices at the top of the page. Choose the option Invoice History. You will be presented with a list of all of your invoices, even if you placed your orders in store or over the phone. Select the PDF icon next to the selected order. At the top you can see “Sold by” and “Bill to” information. The area to the right contains your invoice date, invoice number, due date, and invoice total. Under the column titled “Delivery number” you will find your Airgas proof of delivery number. Further down you will find the materials ordered with the quantity shipped and the cost per unit of measure referenced.

    View Understanding Invoices: Standard Invoice Tutorial

    View Understanding Invoices: Cylinder Rentals Tutorial

    View Understanding Invoices: Calculating Volume-Based Items Tutorial

  • Log into your Airgas.com account and select Invoices at the top of the page. Choose the option Invoice History. You will be presented with a list of all of your invoices, even if you placed your orders in store or over the phone. On the Invoice History page you can search by order number, invoice number or date range. In some cases you may have to search by region if you have multiple accounts. Once you have chosen and filled in a search category select the Search button.

    View Invoice History Tutorial        Download User Guide

  • Log into your Airgas.com account and select Invoices at the top of the page. Choose the option Invoice History. You will be presented with a list of all of your invoices, even if you placed your orders in store or over the phone. Search for the invoice number you wish to print or select the checkbox on the left of the invoice number or scroll to the one you want to print. In the file column you will see an Adobe icon. Select it and a PDF of the invoice will be presented. Select Print.

    View Invoice History Tutorial        Download User Guide

  • Checking Cylinder Balances and Returning Cylinders

  • Log into your Airgas.com account and select More in the top Menu. Select Cylinder Balance. You will be presented with a table with a row for each type or size of cylinder. Select on the “+” button to expand a row. The row shows the beginning balance of cylinders, the amount being shipped, the amount returned, any adjustments to the account and the current balance of cylinders.

    View Check Cylinder Balances Tutorial        Download User Guide

  • Log into your Airgas.com account. Search for the gas for the cylinder you wish to return. Add the item to the cart and then proceed to the cart. Here you will see a section where you can add the number of cylinders you wish to return. If you are only looking to return the cylinder, mark the order quantity as zero (0).

    View Returning Cylinders Tutorial

  • Safety Data Sheets & Certificates of Analysis

  • Go to Airgas.com and select the SDS Search link at the top right of the page. Select the type of SDS you wish to view: Pure Gases, Mixed Gases or Hard Goods. Enter either the SDS number, Product name, Chemical Abbreviation or Airgas part number in the search box. Press enter. A table of results will be shown. Select View to see the specific SDS and it will open as a PDF in a new window.

    View Safety Datasheets Tutorial        Download User Guide

  • Sign in to the site and then select More in the top Menu. Select Certificate of Analysis. Please note: not all gases have a COA and you can only access a COA for a gas you have ordered on your account. Enter either the Reference number, Cylinder number or Barcode number for the COA you need (this information can be found on your invoice). Select the Search button and the search results will be displayed. Select the COA number and select the certificate and/or COA that you need and select Create PDF report.

    View COA Tutorial

  • Contacting Airgas

  • On the Dashboard you should see your Sales Representatives information. If you do not you can contact eBusiness Customer Service via email at wecanhelp@airgas.com or by phone at 866-935-3370 (Option #1) to find out.

  • Joining Airgas

  • Due to the high volume of applications Airgas receives on a daily basis, we are unable to personally respond to your inquiry. However, when you log into your career profile, you can view the status of your active applications. Thank you for your interest in Airgas and best wishes in your career search.

  • Please fax employee verification requests to 610-687-5611.

  • Please fax information to 610-687-5611.

  • Welding Training

  • We are glad you asked. Yes! We offer our customers access to valuable training to assist with our products, processes and safety procedures. Our Airgas Welding Efficiency Analysis helps welding operations measure current processes, identify areas for improvement, track progress and compare results. Through our Unlocking the Hidden Cost of Welding seminars and advanced classes, you and your welding workforce will discover the impact quality standards have on productivity and profits. Contact your local Airgas representative for more information.