Carbonation Customer Care

For assistance with product delivery or questions about your equipment or services, there are several ways to contact us:
- Call our 24/7 Carbonation Customer Care associates at (800) 772-8144
- Select Option 1
- Or email us at CO2CustomerCare@Airgas.com
(Please note: emails received after 6pm ET Monday through Friday or over the weekend will be answered the next business day)
For other questions, please call our 24/7 Carbonation Customer Care associates at (800) 772-8144 and follow the prompts:
- Select Option 3 to make a payment on your account
- Select Option 4 to request copies of invoices and statements
- Select Option 5 to:
- Change your mailing address
- Change your account ownership
- Submit pricing inquiries
Sales and New Account Inquiries
If you're interested in speaking with one of our sales associates about our products and services or opening a new account:- Call our Carbonation Customer Care associates at (800) 772-8144
- Select Option 2
- Or send an email to ANCSales@Airgas.com
Emergency Support 24/7
If you're experiencing an emergency unrelated to orders or supply, please call the Airgas Emergency Response Call Center at (866) 734-3438 available 24/7.Have a gas leak? Evacuate IMMEDIATELY and call 911.
Contact Airgas National Carbonation
3101 Stafford Drive Charlotte, NC 28208
p: (800) 772-8144
f: (704) 509-0119
Talk to an expert about your gases, hardgoods and safety needs.