Carbonation Customer Care

A bulk carbonation delivery driver climbing into his truck

For assistance with product delivery or questions about your equipment or services, there are several ways to contact us:

  • Call our 24/7 Carbonation Customer Care associates at (800) 772-8144
    • Select Option 1
  • Or email us at
    (Please note: emails received after 6pm ET Monday through Friday or over the weekend will be answered the next business day)

For other questions, please call our 24/7 Carbonation Customer Care associates at (800) 772-8144 and follow the prompts:

  • Select Option 3 to make a payment on your account
  • Select Option 4 to request copies of invoices and statements
  • Select Option 5 to:
    • Change your mailing address
    • Change your account ownership
    • Submit pricing inquiries

Sales and New Account Inquiries

If you're interested in speaking with one of our sales associates about our products and services or opening a new account:

Emergency Support 24/7

If you're experiencing an emergency unrelated to orders or supply, please call the Airgas Emergency Response Call Center at (866) 734-3438 available 24/7.

Have a gas leak? Evacuate IMMEDIATELY and call 911.

Contact Airgas National Carbonation

3101 Stafford Drive Charlotte, NC 28208

p: (800) 772-8144
f: (704) 509-0119

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Talk to an expert about your gases, hardgoods and safety needs.